Patient FAQ

Dr. Jordan Shahnam and our friendly, knowledgeable staff are dedicated to making every visit to our office a great experience. Expert dental care is provided with a warm, personal touch in a comfortable, relaxed setting.We are proud of our modern, state-of-the-art practice and our ability to offer our patients a full range of general and cosmetic dental services, from routine check-ups to complete smile makeovers. Dr. Shahnam utilizes the latest dental technology and uses the highest quality dental materials and laboratories. Your comfort is always a primary concern.The first step towards a beautiful smile and a lifetime of good oral health is to schedule an appointment. Call or email our office today to schedule your appointment. We look forward to serving you for years to come!


Welcome to our practice. New patients are always welcome here and everyone at Carmel Valley Family Dental is committed to making your visits pleasant and stress-free. You can count on our friendly, highly experienced staff to always provide the highest standard of dental care in a clean, state-of-the art environment. Your comfort is our top priority!

We know that your time is valuable, so for your convenience, we have online patient forms that you can complete prior to your appointment. These forms help us to understand your background so we can provide you with the best dental care possible. Please bring these completed forms with you on the day of your appointment. As always, if you have any questions, please contact our office administrators who are on-hand during business to help you. We look forward to seeing you soon!

Click below to download New Patient Registration Materials

New Patient Form


General Health History Form


Dental Health History Form


Form I: Notice of Privacy Practices


Form II: Acknowledgement of Receipt of Notice of Privacy Practices


Financial Arrangements:

Our office welcomes all types of dental insurance, and our insurance and payment coordinator will be happy to assist you in determining what type of benefits are available to you through your insurance plan. Our fees usually fall within the usual and customary fee schedule so if your dental insurance pays on this fee schedule, we are usually in line without needing to be a provider.

Payment arrangements for account balances are due at the time services are rendered, so please bring your insurance card with you at your first visit. We accept many forms of payment including cash, checks and major credit cards (Visa, Mastercard, Discover Credit Cards).

We offer flexible payment options for major dental services, including long term financing through Care Credit, which we can arrange for you at the time of your appointment.

If you have any questions concerning the financial aspect of your visit, please do not hesitate to contact our friendly office administrators who will be happy to answer your questions and address your concerns.